Quote:
Hello,
I recently read a report that one of your clients was refused service which he had already booked and paid for because your employee unilaterally decided that their driver's licence (which is perfectly valid and has previously been accepted by other rental agencies) was not acceptable, and that you then refused to refund them for the service that you failed to provide. I am writing to inform you I will never be using your services and will be warning my friends and acquaintances as well as other online review websites to stay away from doing business with your organization.
Καλή τύχη με την τράπεζα, στο μέλλον να ξέρεις οτι οι πιστωτικές έχουν εν γένει περισσότερες προστασίες για τον πελάτη...